CreditView Product Module

Score Simulator

Helps transform credit understanding into meaningful customer engagement — supporting better decisions, stronger relationships, and more confident financial journeys.

Product Highlights

Understand the impact of financial decisions — before you act 

CreditView Score Simulator is an interactive credit score simulator that helps your customers explore how everyday financial decisions could affect their credit score — before taking action and without impacting their credit report. 

By turning credit insight into clear, interactive guidance, it supports more informed decisions, reduces uncertainty, and builds confidence at key moments in the customer journey. 

Score Simulator helps consumers understand the potential impact specific actions may have on their credit score and overall financial health by enabling them to proactively test different credit and repayment scenarios (like adding a new credit card, taking out a mortgage or missing a payment) before committing to a decision. 

As an add-on module to TransUnion CreditView, this capability enables businesses to offer customers thousands of possible credit score combinations and outcomes in an easy-to-use and understand, user-friendly format — which can be custom branded to suit the business's customer journey.

Help customers understand what impact financial decisions could have on their credit score with Score Simulator

Put customers in control

Give clear visibility into how financial decisions could influence credit position.

Support informed decisions

Help customers understand potential outcomes before applying — reducing uncertainty and unnecessary applications.

Drive meaningful engagement

Encourage repeat interaction through simple, interactive credit scenarios.

Identify high-intent moments

Engage customers when they are actively exploring credit decisions — enabling more relevant, timely offers.

Supporting better customer outcomes

Designed for organisations that want to enhance customer credit education, CreditView Score Simulator helps businesses provide clearer, more supportive digital credit experiences. 

Score Simulator helps to create confident and empowered customers by simulating how financial decisions can impact their credit score. Consumers who used the simulator were more likely to complete the simulated action, with 28% doing so compared with 16% of those who did not simulate. Score Simulator helps businesses to stand out in the credit education space, and encourages positive customer behaviours via the insights it provides 

By providing clear, scenario-based insight, Score Simulator helps organisations: 

  • Improve customer understanding of credit decisions 
  • Enable more confident and informed actions 
  • Provide accessible, proactive financial guidance 
  • Support fair and positive customer outcomes 

This aligns with expectations to deliver clear, understandable and timely information that helps customers make decisions in their own interests. 

*Compared to 16% who did not simulate / 2025 TrasnUnion U.S Consumer Credit Database

Disclaimer. Simulated score changes are not guaranteed. Actual outcomes may differ due to changes in credit activity, payment behaviour or other factors not included in the simulation.

If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please visit our Customer Enquiries page for assistance.

Contact Us

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options:

Business enquiries: If you have a non-sales related query please call us on (+44) 0113 538 0016

Please read our privacy notice , which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

We're sorry, your request failed. Please try again in a little while.