Contact us - Consumer Enquiries

Please note that we are unable to answer queries from individuals who have not accessed their credit report with TransUnion. We will respond to all disputes within 28 days in accordance with section 159 of the Consumer Credit Act 1974, but we aim to respond to all other queries as quickly as possible. View our Complaints Procedure here.

Get your TransUnion credit report


Once you have received your credit report, you can use our frequently asked questions and Help Section to help answer your queries:

Frequently Asked Questions

Consumer Help Section


If you can't find an answer to your query, please call us on 0330 024 7574, or use the form below.  

Please read our privacy notice, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

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