Contact us - Consumer Enquiries

Online help

You can find the answers to many common questions on our website:

Contacting us

You can find the answers to many common questions on our website:

  • email us at consumer@transunion.co.uk
  • use the form below
  • call us on 0330 024 7574 (Note: our telephone agents may be particularly busy at this time as a result of COVID-19. We recommend the other contact methods set out above.)

If you wish to make a complaint about TransUnion, please see our Complaints Procedure.

Please read our privacy notice, which explains who we are, how we collect and use your personal information when you make contact with us, and how you can exercise your privacy rights in respect of that information.

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