Contact us - Consumer Enquiries
Online help
You can find the answers to many common questions on our website:
- You can access your credit report at https://www.transunionstatreport.co.uk/.
- If you have a question about your credit report please see the Credit Report Help and Credit Education sections.
- If you want more information about your rights in respect of your personal information, please see Your Data Rights.
- If you want to know how we collect, handle and share personal data, please refer to our Privacy Centre.
Contacting us
You can find the answers to many common questions on our website:
- email us at consumer@transunion.co.uk
- use the form below
- call us on 0330 024 7574 (Note: our telephone agents may be particularly busy at this time as a result of COVID-19. We recommend the other contact methods set out above.)
If you wish to make a complaint about TransUnion, please see our Complaints Procedure.
Please read our privacy notice, which explains who we are, how we collect and use your personal information when you make contact with us, and how you can exercise your privacy rights in respect of that information.
©2020 TransUnion Information Group Limited. All rights reserved.
Registered in England and Wales with company number 04968328. Registered office: One Park Lane, Leeds, West Yorkshire, LS3 1EP. TransUnion International UK Limited, part of the TransUnion Information Group, is authorised and regulated by the Financial Conduct Authority under registration number 737740. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. TransUnion International UK Limited is a credit broker and not a lender. TransUnion Information Group Limited and its subsidiaries utilise the TransUnion name under licence from TransUnion LLC.