Find out how to complain if you aren't happy with the service you've received from us.
Find out what to do if you have any complaints relating to our open banking services.
Find out what level of service you can expect from us if you contact us with a request, enquiry or complaint.
Click here to see an overview of our complaints over our most recent reporting period.
Click here if you have questions about a TransUnion pre-authorisation on your credit or debit card.