Helping government harness data and analytics to help protect the public purse
Working directly or as an approved third party, TransUnion helps central and local government departments effectively engage with UK citizens through data and solutions. As outlined on the government’s G Cloud digital marketplace, we support the public sector’s adoption of big data and technology innovations. To that end, we can provide an accurate and comprehensive picture of consumers and their behaviour, helping you to create trusting relationships.
A recognised thought leader, TransUnion contributed to the 2019 Cabinet Office’s policy paper: Tackling Fraud in Government with Data Analytics. Our cutting-edge, proprietary solutions enable a deep understanding of data identity that ultimately helps deliver better customer outcomes and protects the public purse.
Our work in the public sector focuses on three key areas: fraud and data identity, debt resolution, and data and analytics consultancy.
Reduce fraud risk — Deploy multi-layered fraud detection and identity verification solutions that can enhance the customer experience and generate more confidence in your interactions.
Use non-intrusive identity verification tools to capture and validate customer name, address, date of birth details and attributes typically provided at point of application. At the same time, you can conduct real-time checks against bank and credit details and fraud databases, helping you pinpoint potential fraudulent activity and combat threats.
Debt resolution — Use tailored debt recovery and tracing tools to locate consumers. Data completeness and accuracy streamlines and enriches the debt resolution process. Obtain valuable information and insights to help increase contact rates, encourage engagement and create positive customer exchanges.
Consultancy — Our solutions are flexible and configurable to your needs, ensuring you remain in the driver’s seat. Our team works with you to understand your needs, challenges and limitations. We then run modelling tests to ensure you implement solutions that truly suit and can benefit your organisation.
As a global insights and information company, we’re proud to offer you access to relevant insights, cutting-edge thought leadership and expert advice through discovery days, webinars and prominent industry events.
Multi-layered fraud detection and ID verification solutions help identify and prevent fraud from the moment of contact.
Our solutions promote friction-right customer experiences, helping you build trust, transact confidently and cultivate positive relationships.
Data completeness and accuracy helps improves contact rates and supports a customer-centric approach to debt resolution.
Our consultant and analytics teams can work with you to solve your challenges and uncover opportunities to help reduce costs and improve performance.
Unlocking the Value of a Total Cost of Fraud Model with CX-Friendly Solutions
How to Identify Your Total Cost of Fraud and Optimise Your Fraud Prevention Strategy
Unprecedented Consumer Behaviour: Learnings for Lenders Six Months Into the COVID-19 Pandemic
Learning the Language of Fraud: A Glossary of Terms