Central and local government

Working directly or as an approved third party, TransUnion helps central and local government departments effectively engage with UK citizens through data and solutions. As outlined on the government’s G Cloud digital marketplace, we support the public sector’s adoption of big data and technology innovations. To that end, we can provide an accurate and comprehensive picture of consumers and their behaviour, helping you to create trusting relationships.

A recognised thought leader, TransUnion contributed to the 2019 Cabinet Office’s policy paper: Tackling Fraud in Government with Data Analytics. Our cutting-edge, proprietary solutions enable a deep understanding of data identity that ultimately helps deliver better customer outcomes and protects the public purse.

Our work in the public sector focuses on three key areas: fraud and data identity, debt resolution, and data and analytics consultancy.

Reduce fraud risk

Deploy multi-layered fraud detection and identity verification solutions that can enhance the customer experience and generate more confidence in your interactions.

Use non-intrusive identity verification tools to capture and validate customer name, address, date of birth details and attributes typically provided at point of application. At the same time, you can conduct real-time checks against bank and credit details and fraud databases, helping you pinpoint potential fraudulent activity and combat threats.

Debt resolution

Use tailored debt recovery and tracing tools to locate consumers. Data completeness and accuracy streamlines and enriches the debt resolution process. Obtain valuable information and insights to help increase contact rates, encourage engagement and create positive customer exchanges.   

Consultancy

Our solutions are flexible and configurable to your needs, ensuring you remain in the driver’s seat. Our team works with you to understand your needs, challenges and limitations. We then run modelling tests to ensure you implement solutions that truly suit and can benefit your organisation.

As a global insights and information company, we’re proud to offer you access to relevant insights, cutting-edge thought leadership and expert advice through discovery days, webinars and prominent industry events.