Solution

Decision Services

Enhance business decisions across the customer lifecycle via decisioning solutions combining TransUnion data, analytics and consulting.

Automate credit risk strategies for smarter decisions and optimal business outcomes across the customer lifecycle

To remain competitive and agile, businesses must optimise customer acquisition and continuous customer management while meeting evolving regulatory standards. TransUnion’s decisioning solutions deliver real-time outcomes combining advanced analytics and reliable data insights for precise decisioning across the customer lifecycle.

Whether you’re looking to evaluate and manage credit risk, prevent fraud, make informed customer management decisions or deliver personalised experiences, our solutions provide a deeper, data-driven understanding of consumers. This enables you to optimise lending decisions effectively.

Our extensible, modular, cloud-based partner platform offers easy access to pre-integrated TransUnion data and third-party data. You can build customisable workflows, update strategies on demand and translate real-time events into actionable, tailored offers, resulting in enhanced engagement and retention.

By knowing your customers and anticipating their needs you demonstrate a commitment to superior customer care and service. For consumers, seamless and more personalised experiences foster confidence in their transactions with you.

Product capabilities

Automation

  • Automate decisioning processes to enhance consistency and reduce operational inefficiencies.
  • Move beyond one-size-fits-all lending strategies by delivering strategically customised risk policies and automating processes at every touchpoint. 
  • Efficiently manage manual reviews with consistent and easy to use case management.

Flexible and scalable platform

  • Cloud-based platform offering flexible and scalable integration.
  • Easily import and deploy traditional and Machine Learning models, enabling seamless alignment with evolving strategies.
  • Deploy new decision models instantly and adapt to market changes or regulatory updates at pace. 

Integrated data

  • Combine internal, external and TransUnion data for real-time decisioning across the customer journey, improving satisfaction and retention rates.
  • Leverage multi-bureau data and insights from all three credit reference agencies to enhance match rates and create holistic consumer views.
  • Easily incorporate new data sources and scores to help make better decisions and adapt to evolving market needs.

Why TransUnion

Learn how TransUnion’s decisioning solutions can help your business make smarter, faster decisions with confidence.

If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please visit our Customer Enquiries page for assistance.

Contact Us

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options:

Business enquiries: If you have a non-sales related query please call us on (+44) 0113 538 0016

Please read our privacy notice , which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

We're sorry, your request failed. Please try again in a little while.