Our comprehensive data sources can help you significantly reduce the likelihood of fraudsters obtaining answers to verification questions.
Boost conversions and reduce abandonment rates with a verification method consumers know and trust.
Highly configurable and flexible — adjust the level verification to meet your business requirements and suit your strategy.
Gain confidence in consumer identities through challenge response questions where complexity depends on the transaction’s risk. Knowledge-Based Verification provides quick and accurate authentication of new or existing customers online, within the call centre or in-branch.Get TruValidate Knowledge-Based Verification
Confidently verify customers by setting parameter-driven questions, dummy or ‘red herring’ questions, and configurable consumer response times.
Length of Q&As, complexity of questions and selection of data sources can all be customised to meet your business requirements and suit your strategy.
Our solution uses comprehensive bureau data, leveraging a combination of credit and public data to enhance your ability to robustly verify customers.
For complete coverage, Knowledge-Based Verification can be applied at account creation, during call centre interactions, and as users access and manage their accounts.