Retail – E-commerce and High Street Data Solutions

We have a track record of enhancing customer experience and optimising the customer journey

The demands consumers place on retailers and their customer experience have never been higher. Consumers are savvy, looking for the best price or offers, responding positively to e-commerce experiences that have a minimal number of clicks and form fills, and want the quickest delivery and easiest return processes. Our datasets and proprietary technology help retailers, including popular high-street brands and niche e-commerce pure players, engage consumers and upgrade experiences from good to great.

By harnessing data used to onboard consumers, you can quickly verify identities and means of payment in, allowing you to accurately detect and prevent e-commerce fraud. In addition, our consultancy team can help you use data and technology to better understand customers throughout their entire journey. This includes:

optimising database strategies across physical stores and e-commerce platforms
modelling services to provide insights that drive sales and forecast spending habits
online data cleansing to enrich files, creating specific consumer segments and suppressing inappropriate files

Whether your focus is prospecting, cultivating loyalty, network growth or profit protection, the most successful organisations have backroom operations orientated around accurate data and deep consumer insight.

Share This Page

Why TransUnion

Know
Your Customer

Analysis and insight play a vital role in helping retailers understand their customers and to discover ways to build better relationships with them.

Why TransUnion

Better
Onboarding

Our transformative solutions makes smooth onboarding across digital channels possible and helps you fine-tune your checkout process.

Why TransUnion

Greater
Certainty

ID verification helps retailers identify and prevent fraud from the first moment contact is made.

Featured Content

Shop Direct Case Study

Find out how we helped Shop Direct enhance their responsible lending practices. Read the Case Study

TransUnion: Solutions for Page Name

Solutions For Retail (Bricks and Mortar, Mail Order, and eCommerce)

Collections and Recoveries

Make your collections strategy both customer-centric and effective.

Consumer Engagement

Attract consumers, build loyalty and expand your business through enhanced engagement strategies.

Credit Risk and Affordability

Innovative affordability solutions to help you make better risk decisions.

Customer Experience and Decisioning

Effectively onboard more consumers and cultivate valuable, long-lasting relationships.

Fraud and Identification

Increase consumer acquisition rates whilst helping detect and prevent fraud.

* Required field

First Name:*

Last Name:*

Email:*

Phone:*

Company:*

Job Title:*

Industry:*

How can we help you?*

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options:

Yes please, I’d like to hear about the above by email Yes please, I’d like to hear about the above by phone

For Sales enquiries please call (+44) 0113 868 2600

Alternatively, for all other enquiries please call us on (+44) 0113 388 4300

Please read our privacy notice, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.