Gain a Deeper Understanding of Consumer Vulnerability

Join us in deciphering consumer vulnerability

We believe a more holistic approach to vulnerability offers a powerful opportunity to improve customer outcomes, nullify the impact of a changing macroeconomic landscape, and support regulatory compliance.

Download our study - Deciphering Consumer Vulnerability with Enhanced Data Insights – to find out how TransUnion is shaping the conversation around consumer vulnerability, and unlock key insights from a deep dive into our datasets, including:

  • A third (31%) of UK adults have at least one indicator of financial vulnerability; specifically, 11% of UK adults are experiencing financial distress.
  • The existence of a vulnerability or a distress indicator is not standalone evidence of active distress, nor is it a good reason to action a specific judgement on that person.
  • Financial harm was evident with consumers being excluded from non-essential credit products, which suggests services are currently not designed or provided to consumers who want them.

In the coming months we’ll be launching a number of initiatives designed to help businesses better identify customers who exhibit characteristics of vulnerability, and predict where these vulnerabilities are likely to result in future harm – watch this space.

Download your copy now

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options:

Business enquiries: If you have a non-sales related query please call us on (+44) 0113 388 4300
Please read our privacy notice, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

Could not submit form.