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Are you curious about how new data concepts can have a transformative impact on transactions between consumers and businesses? A TransUnion study found a third of UK adults (31%) have at least one indicator of financial vulnerability and just 49% of UK adults feel in control of their finances. This demonstrates the impact recent economic turbulence has had on individuals who would not traditionally be considered as financially vulnerable.

Using financial and non-financial indicators as part of your customer data strategy can enable more informed decisions around financial products and services, ultimately creating better outcomes which improve financial inclusion and unlocks sustainable growth.

Our latest guide is focused on helping you improve customer outcomes by:

  • Demystifying financial vulnerability with insights from proprietary studies and consumer research.
  • Providing ideas on how early warning indicators can help identify and predict consumers who could potentially come to financial harm.
  • Detailing how TransUnion is developing solutions and data partnerships that have multi-sector applications, with the goal of driving better customer outcomes aligned to regulatory requirements.

TransUnion: Driving a deeper understanding of consumer vulnerability

With a history of creating positive disruption in the market via affordability and consumer empowerment solutions, we’re committed to changing the narrative on financial vulnerability. We want to make it visible, make it manageable.

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