Decisioning and Customer Experience Solutions
Confidently acquire and retain consumers by optimising and automating your business processes.
Acquire, onboard and retain consumers with a friction-right experience.
To help drive profitable growth for your organisation, attracting new and keeping current customers happy is essential. To do this, you need the most accurate and comprehensive picture of consumer behaviour and preferences to quickly assess risks and present relevant offers. Our decisioning and customer experience solutions incorporate multiple data sources that apply sophisticated rules to help inform better credit decisions and form part of a friction-right approach.
When businesses have a deeper, data-driven understanding of consumers and can translate that information into actionable, tailored offers, it can result in enhanced engagement and retention. Knowing who you’re dealing with and anticipating and satisfying their needs shows a commitment to superior customer care and service. For consumers, a better, more personalised experience helps them to transact with confidence.
Products For Customer Experience and Decisioning
In review: Consumer Experience Summit 2019
Helping businesses navigate challenges resulting from COVID-19
Predicting Fraud Threats During the COVID-19 Pandemic and Approaches to Mitigate Against Them
Consumer Credit in a Pandemic: How TransUnion is Tracking the Impact
