Consumer Pulse Wave 4

The percentage of consumers reporting their household income has been negatively impacted by the COVID-19 epidemic has been stable during the past the three weeks. However, there has been a negative trend among consumers 45 years and older. This group started the period with a comparatively lower percentage of respondents reporting a negative impact (38% vs 69%), but the proportion of these respondents reporting a negative impact has risen significantly (48% vs. 66%).

Despite this, Millennials (those born between 1980 and 1994) appear to be the most pinched: 70% say their household income is being negatively impacted, compared to 62% of Generation Z (those born from 1995 onwards), 59% of Gen X (those born between 1965 and 1979), and 43% for Baby Boomers (those born between 1944 and 1964).

This is perhaps influenced by the extra level of flexibility family provides to the youngest borrowers: 32% of Generation Z respondents who state that their income is being negatively impacted include ‘friends and family’ in their fallback plans. This compares to 29% of Millennials, 20% of Generation X and 17% of Baby Boomers.

Millennials find themselves less likely to fall back on savings, with 33% mentioning this in their plans – the lowest of any generation.

If you’re a consumer with questions or issues related to your personal credit report, drivers history report, disputes, fraud, identity theft, credit report freeze or credit monitoring services, please visit our Customer Enquiries page for assistance.

Contact Us

TransUnion would like to send you original insight, commentary and research on data, software and analytics, early notifications of exclusive events and information about our products and services. If you would like to receive that information, please let us know using the following options:

Business enquiries: If you have a non-sales related query please call us on (+44) 0113 388 4300

Please read our privacy notice , which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

We're sorry, your request failed. Please try again in a little while.