Retail – E-commerce and High Street Data Solutions

We have a track record of enhancing customer experience and optimising the customer journey

The demands consumers place on retailers and their customer experience have never been higher. Consumers are savvy, looking for the best price or offers, responding positively to e-commerce experiences that have a minimal number of clicks and form fills, and want the quickest delivery and easiest return processes. Our datasets and proprietary technology can help retailers, including popular high-street brands and niche e-commerce pure players, engage consumers and upgrade experiences from good to great.

By harnessing data used to onboard consumers, you can quickly verify identities and means of payment in, allowing you to accurately detect and prevent e-commerce fraud. In addition, our consultancy team can help you use data and technology to get an accurate and comprehensive understanding of customers throughout their entire lifecycle. This includes:

optimising database strategies across physical stores and e-commerce platforms
modelling services to provide information and insights that can help drive sales and forecast spending habits
online data cleansing to enrich files, creating specific consumer segments and suppressing inappropriate files

The most successful organisations have backroom operations orientated around accurate data and deep consumer insight. As a global information and insights company we can support these teams to improve their approaches to prospecting, cultivating loyalty through trust, network growth or profit protection.

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Why TransUnion

Know
Your Customer

Analysis and insight play a vital role in helping retailers understand their customers and to discover ways to build better relationships with them.

Why TransUnion

Better
Onboarding

Our transformative solutions makes smooth onboarding across digital channels possible, and helps you fine-tune your checkout process.

Why TransUnion

Transact
with Confidence

ID verification helps retailers identify and prevent fraud from the moment contact is made.

Featured Content

E-commerce fraud playbook

Secure your e-commerce checkout journey from beginning to end with our playbook.

TransUnion: Solutions for Page Name

Solutions For Retail (Bricks and Mortar, Mail Order, and eCommerce)

Collections and Recoveries

Make your collections strategy both customer-centric and effective.

Consumer Engagement

Attract consumers, build loyalty and expand your business through enhanced engagement strategies.

Credit Risk and Affordability

Innovative affordability solutions to help you make better risk decisions.

Customer Experience and Decisioning

Effectively onboard more consumers and cultivate valuable, long-lasting relationships.

Fraud and Identification

Increase consumer acquisition rates whilst helping detect and prevent fraud.

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For Sales enquiries please call (+44) 0113 868 2600

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