Consumer Experiences With Fraud Video Interviews
Understanding Fraud Through Real Consumer Stories
Fraud often begins in small, everyday moments. In this video, our UK ID & Fraud Sales Director, Glynn Cowlishaw, speaks directly with consumers in Leeds to learn how unexpected interactions, quick decisions and moments of trust have shaped their experiences with fraud.
What the Conversations Revealed
The stories reflect how easily people can be caught off-guard and how varied scams can be— from messages that seem genuine, to calls that feel urgent, to situations that appear routine.
The video brings these experiences together with findings from our comissioned OnePoll research to show how fraud tactics are evolving and where awareness gaps remain.
What Part Can You Play?
Watch real people tell thier stories and consider how your business could support consumers and build stronger defences againist fraud.
Discover our Identity and Fraud solutions for business by visting our TruValidate page