Credit Report

Different types of information stay on your credit report for different lengths of time, as follows:

• Financial account information (such as, credit cards, mortgages, loans): Open accounts that are not in default will show up to 6 years of financial history until settled and closed, financial history older than 6 years will automatically disappear from your credit report. An account in default will show for 6 years from the date it defaulted, after which it will no longer appear on your credit report.
• Electoral Register history will be visible to organisations performing a search against your credit report indefinitely as this information is used to help identify who you are. However, your TransUnion credit report will only show the most recent unbroken stretch of Electoral Register history from when it was last updated (for example, if you moved address or changed your name at your registered address).
  
• All previous addresses and previous names you have been connected to financially will stay on your credit report for as long as is necessary and relevant, as this information forms an important part of identifying who you are.
  
• The names of any people you are financially connected to will show on your credit report until you request to be disassociated from them. This can be done by raising a dispute against their name on your credit report when you no longer have any joint finances such as a mortgage.
  
• Judgments, bankruptcies, and insolvencies show on your credit report for 6 years from the court order date, with some exceptions:
  
  • Judgments that are paid off within 1 month from the date the order was issued will be ‘set aside’ and no longer appear on your credit report.
  • A Bankruptcy Restriction Order (BRO) or a Bankruptcy Restriction Undertaking (BRU) can stay on your credit report for up to 15 years.
  • An Individual Voluntary Arrangement (IVA) can stay on your credit report for up to 15 years if you do not meet the IVA criteria.
• Searches show on your credit report for 2 years.
  
• A Cifas marker typically stays on your credit report for as long as is necessary to protect and prevent fraud. If you have paid for protective registration to be applied to your credit report, then this will be in place for 2 years.
  
• A Notice of Correction statement will remain on your credit report for as long as the data item it refers to appears on your report, or until you request for it to be removed.
  
• A Notice of Dispute marker will remain on your credit report for up to 28 days whilst the queried information is investigated via TransUnion’s dispute process.

TransUnion adheres to data retention rules in accordance with current UK data protection regulation and is regulated by the Information Commissioner’s Office (ICO).