Contact us - Consumer enquiries

Your query may be answered by our existing online guidance available, which aims to answer lots of common questions:

• If you have a question about your credit report please see our Credit Report FAQs
• If you want more information about your rights in respect of your personal information, please see Your Data Rights
• If you want to know how we collect, handle and share personal data, please refer to our Privacy Centre

Is there something incorrect on your credit report? 

If you see something on your credit report you believe isn’t correct, you can query the information by submitting a dispute to us. To find more about this process, please also refer to our Disputes FAQs

• to submit a dispute about incorrect information on your credit report go to Your Statutory Credit Report

• if you have other questions, please use the online form to submit an enquiry.

Marketing - Opting Out

If you would prefer that TransUnion doesn't use your personal data for marketing services as detailed here, you can contact us at ukconsumer@transunion.com and ask to opt out of our marketing services.

If you opt out, we will add your name to our marketing suppression list, and ensure your data is not used for marketing. Please be aware that it may take up to 30 days to process any opt out request.

Other contact methods

Please read our Privacy Notice, which explains who we are, how we collect and use your personal information when you make contact with us, and how you can exercise your privacy rights in respect of that information.

Please click here to view the other ways you can get in touch with TransUnion.