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Other contact methods

If, for some reason, you cannot use our online form, please:

  • email us at
  • call us on 0330 024 7574
  • write to us at (for postal statutory credit report applications): TransUnion Consumer Services Team, PO Box 647, Unit 4, Hull HU9 9QZ

Please read our privacy notice, which explains who we are, how we collect and use your personal information when you make contact with us, and how you can exercise your privacy rights in respect of that information.


How do I raise a complaint?

If you wish to submit a complaint, please see our Complaints Procedure for information on how to do so.