Consumer Enquiry Form

If you’ve read our guide to understanding your credit score and our credit score FAQs and still need help, please use our dedicated consumer form. Complete it as accurately and with as much detail as you can and our customer service team will get back to you.

Enquiry Details

Type of Enquiry:*

Reason:*

I confirm that I have seen my credit report and I understand that my enquiry details may be shared with the data provider as part of the dispute investigation

Reason:*

Please summarise your query so we can assist you further (Do not include any account details):*

Personal Details

First Name:*

Surname:*

Street Address:*

City:*

County:*

Country:*

Postcode:*

Email:*

Date of Birth:*

Phone:*

Please read our privacy notice, which explains who we are, how we collect and use your personal information when you make contact with us, and how you can exercise your privacy rights in respect of that information.

Submit

Registered in England and Wales with company number 04968328. Registered office: One Park Lane, Leeds, West Yorkshire, LS3 1EP. TransUnion International UK Limited, part of the TransUnion Information Group, is authorised and regulated by the Financial Conduct Authority under registration number 737740. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. TransUnion International UK Limited is a credit broker and not a lender. TransUnion Information Group Limited and its subsidiaries utilise the TransUnion name under licence from TransUnion LLC.

Have you already raised a dispute?

Consumer Enquiry Form