TransUnion International UK Limited Complaints

Complaints Data

This complaint data relates to TransUnion International UK Limited FRN: 737740 for the period 01/07/21 – 31/12/2021:

  Provision (at reporting period end date) Intermediation (within the reporting period)  Number of complaints opened Number of complaints closed  Complaints closed within 3 days  Complaints closed within 8 weeks Closed complaints upheld by firm (%)* Main cause of complaints opened 
Banking and credit cards  N/A N/A N/A N/A N/A N/A N/A  N/A 
Home finance N/A N/A N/A N/A N/A N/A N/A  N/A 
General Insurance and pure protection  N/A N/A N/A N/A N/A N/A N/A  N/A 
Decumulation, life and pensions  N/A N/A N/A N/A N/A N/A  N/A
Investments N/A  N/A  N/A  N/A  N/A  N/A  N/A  N/A 
Credit-related  N/A  N/A  1,035 1,056
N/A  N/A  17.71% N/A 

*Complaints upheld by firm refers to the percentage of complaints that TransUnion International UK Limited has found in the customer's favour either in whole or part.

N.B. Please note that firms are only required to report complaints data where they have received more than 500 complaints within the relevant reporting period.