TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

DecisionCX Interactive - Process Management

Helping you address all work on time with proactive escalations…

Increase business efficiencies when designing long running processes that meet business requirements and utilise technology and people for maximum gain.

The DecisionCX platform combines the following technologies and applications in to a single solution hub that is compatible with the regulatory requirements for security, auditing and numerous industry initiatives that help prioritisation and delivery of business results:

  • Process Automation and Streamlining
  • Robotics
  • Consultancy

By integrating all customer touch points with back office and legacy systems including, CRM and supporting databases the solution can deliver a ‘single customer view’ which is the cornerstone of exceptional customer experiences and customer relationship management.

Our experienced consultancy teams and presales teams will work with you to deliver the right outcomes for your business requirements and drive service and process improvements.

Process Management applications:
Case Workflow Task & Process Automation Consultancy
Task And Process 180W Case Workflow 180W Consultancy 180W

Learn more about
Case Workflow

Learn more about
Task & Process Automation

Learn more about


Contact us to find out how DecisionCX Interactive can help your business.

Contact us