Integrated Collection Data

ICD screen

Collection agencies that innovate and use the best tools will always be one step ahead of the competition, spending less time and money in the course of their work.

We are confident that the future of collections and recoveries relies on insightful data that is customised to meet your unique business needs.

Integrated Collections Data is our latest data offering which delivers raw and aggregated Collections data to drive strategy and create your own collector desktop tool. It can provide an effective one screen summary of a customer's credit expenditure and the opportunity to validate income levels.

This on-screen view can be tailored to your business,enabling you to pick and choose the data you need in order to make effective and sustainable agreements.

By displaying everything on one screen you can react quickly during telephone conversations and understand each customer based on the relevant information available at your fingertips.

ICD is completely configurable, so you can select collection-specific data variables and customise delivery to your desktop. That way you'll receive only the data you need - cleansed and enhanced to maximise any right party contacts.


ICD gives you the power to validate, challenge and agree optimal and sustainable payment agreements based on an individual's circumstances.

Without the need to go through a drawn out income and expenditure process, this new data and technology enables you to:

  • Validate income levels, credit expenditure and total indebtedness
  • Confirm that pro-rata payments are being made across the credit profile
  • Derive disposable income levels
  • Identify dramatic balance decreases or new accounts
  • Avoid strict processes which do not look at the customer as an individual
  • Instead, create longer lasting and fruitful relationships.

If you would like to know more about Integrated Collection Data complete our online enquiry form and a member of our Collections and Recoveries team will contact you shortly.