Is your business ready to take advantage of the future of finance? Learn how Open Banking has evolved and how your business can maximise the opportunities it presents.

Insight

Please take a look at our latest Insight, including infographics and white papers.

Spotting the difference | CallMonitor

Spotting the difference | CallMonitorJuly 2018

Our analysis on changes in customer accounts shows that during a three month period, over 50% of customers experience some change in their credit profile. So how best to wade through the haystacks of data to find the needle of truth? What are the changes that will affect your business and how do you mitigate those?

In ‘Spotting the Difference’, you’ll discover why it’s vital to focus on the detail, the benefits of spotting high risk accounts early and how we helped a high street bank to an improved bottom line return of £12 million annually.

Download PDF    

Five reasons why you need a single customer view | Infographic

Five reasons why you need a single customer view | Infographic

Is a single customer view the answer to your problems? Our infographic shows the daily challenges marketers are facing and how having a SCV can help solve these issues.

View Infographic

Client Satisfaction Survey 2017 | Infographic

Client Satisfaction Survey 2017 | Infographic

The purpose of the our annual client satisfaction survey is to seek the views of our clients across the broad spectrum of sectors and industries in which the Callcredit Information Group operate.

Now in its 13th year, the results help us to identify areas where we are strong, where there may be room for improvement and to where we have taken historical feedback on-board and improved the level of we service provide. They also help us benchmark against the competition and give additional insight into what pain points are currently being experienced in the market and how we can look to address them.

View Infographic

Email management: our guide to getting it right | Infographic

Email management: our guide to getting it right | Infographic

Our latest infographic offers five practical tips to help you streamline your email operations and improve customer outcomes.

View Infographic

Marketing Report - So you really think you know your customers

Marketing Report - So you really think you know your customersJanuary 2018

1 in 5 marketers believe creating a 360° single customer view is their biggest challenge. But they also believe it’s the best way to understand their customers and target them accurately. In our report, we’ll talk you through our research findings and give you some tips to help you create a more accurate view of your customer base.

Download PDF