Insight

Please take a look at our latest Insight, including infographics and white papers.

Insurers: Strike The Right Balance Between Fighting Fraud and CX

Insurers: Strike The Right Balance Between Fighting Fraud and CXForrester Consulting Commissioned by TransUnion
November 2018

In the age of the customer, insurance Fraud is posing a bigger problem than ever but the impact of cost to the industry is not the only concern; the prevention procedures are impacting on customers’ experiences.

This September 2018 commissioned study, conducted by Forrester Consulting on behalf of TransUnion, explores the struggles of tackling fraud across all stages of the policy life
cycle and the tools needed to successfully tackle fraud, protect
you customer base and drive business growth.

Download PDF    

Fraud Detection and ID Verification in Financial Services

Fraud Detection and ID Verification in Financial ServicesForrester Consulting Commissioned by TransUnion
November 2018

As most financial institutions have seen an increase in fraud in the last year it has highlighted the importance of tackling the challenges of detecting and mitigating fraud. Three main market dynamics have contributed to these challenges including customer expectations, evolving fraud tactics and lack of tools to mitigate fraud.

Discover Fraud solutions that mitigate risk without compromising
customer experience within this August 2018 commissioned study,
conducted by Forrester Consulting on behalf of TransUnion.

Download PDF    

E-commerce | Scale up defences and improve performance

E-commerce | Scale up defences and improve performanceNovember 2018

E-commerce fraud is an evolving threat and to protect your customer and business, retailers need to be investing in new approaches.

This paper explores how investing in an approach that embraces the use of new technology and insight, as well as enabling business areas to join forces and collaborate, can reduce fraud risk and ultimately improve business
performance across profit, trust and reputation.

Download PDF    

Use property insight and get to know your customers | Infographic

Use property insight and get to know your customers | Infographic

Looking closely at a property can tell you a lot about the person or people within. Our latest infographic looks at how you can use property insight to identify prospects who are likely to be interested in your products.

View Infographic

Fraud Report 2018

Fraud Report 2018July 2018

The release of the Fraud Report 2018 highlights that the threat of fraud is ever increasing. Recent research conducted with over 100 fraud managers and directors, by Callcredit, showed that 76% of fraud leaders have either already experienced or expect a large security breach in the next 12 months. The same research showed that 91% believed an effective fraud response strategy is the leading priority for businesses in the fight against fraud.

Read the report to find out what your industry peers are saying. In addition you’ll find out more on how to tighten your fraud prevention defences and proactively tackle the evolution of fraud. Pre-register for the report today.

Download PDF