Prevention of fraud and debt is always preferable; however some fraud and debt will inevitably slip through the net, even with good controls in place. Now more than ever, councils need to be on top of debt collection to maximise income for the delivery of services.

Debtor segmentation can help you to prioritise those leads you wish to pursue, by segmenting your activities and identifying customers that are likely to repay. Our Propensity to Pay Score helps you focus on those cases where you know you have the best chance of recovery.

Debtor tracing can help you to improve your recovery rate and reduce your costs at a time when budgets are under pressure. Our solution ThreeSixty Trace accurately locates over 6 million people per month.

Working with TransUnion and using the ThreeSixty Trace solution, the London Borough of Hillingdon was able to trace approximately £800k of aged council tax debt. Read more in our case study

Our detailed investigations tool can help you to manually trace consumers and, where warranted, to investigate their financial and household circumstances, helping you to prioritise your recovery activities. ThreeSixty Online provides you with an online tracing tool, suitable for taxes and sundry debts. Combined with our ThreeSixty RADAR solution, Local Authorities and Housing Providers can facilitate the collection, matching and hosting of socio-demographic and welfare reform impact information.

Single view of debtors is a consolidated view of each individual’s debt allows you to pursue the debtor as one organisation rather than via each department that they owe money to. Our ThreeSixty DataDNA solution, can identify the same people regardless of any name, date of birth or address variations.


To find out more information about our solutions for Local Government contact us and one of our experts will contact you shortly.

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