Been turned down for credit and don’t understand why? Unsure how to access your credit report? This section is designed to address some of the questions we get asked on a regular basis. Click on the link underneath each question to discover more.

FAQs

To better understand what your credit report information means and how organisations use it, we recommend the ‘Understanding your credit information and how lenders use it’ guide. This is produced by the UK’s leading credit reference agencies, including TransUnion. It’s designed to help you with any credit-related questions you may have.

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