Callcredit Blog

Retail

County lines in focus: drug dealing gangs using rental firms to avoid police detection

The term ‘county lines’ came into public consciousness last year through media reports into this new criminal enterprise. It refers to the practice of exploiting children to traffic drugs into rural areas where dealers will use dedicated (burner) mobile phone … » Read more…

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Retail planning: can retail parks bounce back?

I hate to say it but I am a consumer that craves immediacy, my first retail location is Amazon and yes I do love Prime. Having my items delivered within 24 hours, what could be better? It is with a … » Read more…

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The 5 R’s to using BIG data in the retail sector

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Businesses have access to more information than ever before, a trend that shows no signs of slowing. This data has the potential to give businesses a competitive edge and to make a real difference to their overall performance. However, how … » Read more…

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What’s in store for multi-channel retailers?

A few months ago, I stopped using all of my loyalty cards but carried on visiting the stores to see what would happen.  The result?  No change – I still receive weekly and in some cases daily emails from a … » Read more…

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Getting to know your invisible customers

Probably the most often quoted principle after ‘retail is detail’ is ‘know your customer’.  Previous generations of customer insight have depended on in-store data capture and card based loyalty schemes.  But is this enough in the post digital era?  Most … » Read more…

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