Callcredit Blog


Retail planning: can retail parks bounce back?

I hate to say it but I am a consumer that craves immediacy, my first retail location is Amazon and yes I do love Prime. Having my items delivered within 24 hours, what could be better? It is with a … » Read more…

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The 5 R’s to using BIG data in the retail sector

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Businesses have access to more information than ever before, a trend that shows no signs of slowing. This data has the potential to give businesses a competitive edge and to make a real difference to their overall performance. However, how … » Read more…

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What’s in store for multi-channel retailers?

A few months ago, I stopped using all of my loyalty cards but carried on visiting the stores to see what would happen.  The result?  No change – I still receive weekly and in some cases daily emails from a … » Read more…

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Getting to know your invisible customers

Probably the most often quoted principle after ‘retail is detail’ is ‘know your customer’.  Previous generations of customer insight have depended on in-store data capture and card based loyalty schemes.  But is this enough in the post digital era?  Most … » Read more…


Fairytale of New York or digital ghost town?

Black Friday is fast becoming a quaint tradition, hijacked by retailers in the USA as another gimmick to tactically squeeze a few more sales out of fleeting tablet toting high street visitors to the sound of The Pogues and Kirsty … » Read more…

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