Callcredit Blog

Consumer Data

A data detox in time for spring: focusing on data quality and creating a true single customer view

  Key takeaways: Support your approach to compliance with accurate data Gain a true view of your customer base with DataDNA™ Build strong foundations to drive customer insight Fuel brand loyalty by creating relationships driven by data insight Whether it … » Read more…

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Alerts can help the housing sector make tenancies more sustainable and deliver their social duty

One of the biggest challenges for the social housing sector is the increasing number of tenants falling into rent arrears. Stagnating incomes, rising cost of living and changes to benefits are squeezing tenants, many of whom are already financially vulnerable. … » Read more…

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Ushering a new era of customer-first collections

The era of responsible lending began back in 2011, when the Consumer Credit Directive came into force. However, with reports in 2017 that unsecured consumer credit in the UK has topped £200 billion for the first time since the global … » Read more…

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Fair Processing Notices and GDPR

Callcredit Information Group offers organisations multiple ways to engage with their customers and prospects and helps clients grow their businesses through multi-channel campaigns. We view the EU General Data Protection Regulation (GDPR) as the biggest regulatory change affecting data in … » Read more…

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Open Banking: Creating competition in the UK banking industry

By offering online banking, mobile apps and live chat, traditional banks have evolved to embrace new technology. But now, with the arrival of Open Banking, a revolution is coming – and it looks like it could shake up the whole … » Read more…

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