Callcredit Blog


Alerts can help the housing sector make tenancies more sustainable and deliver their social duty

One of the biggest challenges for the social housing sector is the increasing number of tenants falling into rent arrears. Stagnating incomes, rising cost of living and changes to benefits are squeezing tenants, many of whom are already financially vulnerable. … » Read more…

Tags: , , , , ,

How to determine if your customer is struggling to make the next payment

Recent analysis on changes in customer accounts shows that over a three-month period, over 50% of all customers experience some change in their credit profile. Factors such as Brexit have increased uncertainty, and with the cost of living continuing to … » Read more…

Tags: ,

Getting it right in the changing landscape of affordability

Getting your credit risk strategy right when the goalposts are constantly shifting is a major headache. Levels of unsecured debt in the UK are the highest since 2008, standing at £200.8 billion in June. This represents an average household debt … » Read more…

Tags: ,

The future of affordability – what you need to know

This gallery contains 2 photos.

Consumer lending has changed dramatically in the last two decades. Regulation has evolved to accommodate these changes, resulting in notable developments around assessing affordability and treating customers fairly. But as the social, political and economic landscape of the country shifts, … » Read more…

Tags: , ,

How to get buy-in from your Board on Affordability

This gallery contains 1 photo.

How to gain business buy-in for improved affordability assessments Since introducing new regulations in 2014, the FCA has been making significant progress in driving up standards in the sector. As a result of these tougher rules, over 1,400 consumer credit … » Read more…

Tags: ,

This blog is maintained by the Transunion to provide general information about itself, its business and the market sectors in which it and its clients operate. The information you obtain at this site is not, nor is it intended to be, legal or professional advice upon which you should or can rely or act. You should contact Transunion or your professional advisers to obtain tailored and specific advice with respect to any particular issue or problem. Any opinions expressed by the authors on this blog and those providing comments are theirs alone and do not reflect the opinions or policy of Transunion or any of its employees. Transunion is not responsible for the accuracy of any of the information supplied by such bloggers. None of the content of the blog shall be taken as constituting legal advice. Transunion is unable to provide legal advice to third parties and use of and access to this website does not create an adviser-client relationship between Transunion and you, the user or browser. You are advised to read the additional Terms of Use set out on the site hosting this blog. If you would like to discuss any elements of the posts appearing in the blog please contact us by email at