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Alerts can help the housing sector make tenancies more sustainable and deliver their social duty

One of the biggest challenges for the social housing sector is the increasing number of tenants falling into rent arrears. Stagnating incomes, rising cost of living and changes to benefits are squeezing tenants, many of whom are already financially vulnerable. … » Read more…

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Ushering a new era of customer-first collections

The era of responsible lending began back in 2011, when the Consumer Credit Directive came into force. However, with reports in 2017 that unsecured consumer credit in the UK has topped £200 billion for the first time since the global … » Read more…

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The Evolution of Fraud

When and where did fraud begin? Sarah Golding, Head of Fraud Consultancy and Sales Support, reflects on how fraud has changed over the years, and how it will continue to do so in the future. The Evolution of Fraud I … » Read more…

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Focus on Fraudonomics: The increasing risk of identity theft

There is no escaping the news that identity theft and ultimately identity fraud are on the rise in the UK. According to the fraud prevention service CIFAS, its members recorded the highest number of identity frauds in 2016 than ever … » Read more…

Utilising new technologies to fight back against the fraudsters

In the third in his series of guest blogs David Birch, author and advisor on digital financial services, tackles the need for new technology. You can read his first blog here and his second here. Identity fraud is absolutely out of … » Read more…

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