About Us
TransUnion is a global information and insights company. We use data, software
and technology in a smart way and help make trust possible in the modern economy.
We do this by providing a comprehensive picture of each person so they can be
reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure
friction right customer experiences and encourages greater engagement through better offers and
communications. As a result, businesses and consumers can transact with confidence and achieve great things.
We call this Information for Good®.
TransUnion provides solutions that help create economic opportunity, great
experiences and personal empowerment for hundreds of millions of people in more than 30 countries.
TransUnion’s history in the UK
In 2018 TransUnion acquired Callcredit, one of the UK’s largest credit reference
agencies (CRA). Over the course of nearly two decades, Callcredit built a reputation as a consumer-first tech
disruptor. This included the pioneering over-indebtedness initiative (OII), designed to improve lenders’
understanding of customer indebtedness and ability to repay, the development of solutions to minimise fraud
risk across different industries and free credit scores for life for consumers with Noddle (subsequently
purchased by Credit Karma).
TransUnion has accelerated this evolution, investing in solutions that bring UK
and international businesses and consumers closer together and creating greater confidence in the decisions
they make. In 2019, we launched our proprietary Open Banking platform that helps businesses make more informed
lending decisions and consumers served quickly with appropriate offers, TrueVision, a trended data solution
that uses new customer insights to transform the way finance providers understand and evaluate their
customers, and CreditView which gives lenders an array of tools to help improve consumers’ financial knowledge
and planning.
Working across established and emerging industries including banking, utilities,
retail and gaming, we play a pivotal role in the end-to-end consumer journey helping customers onboard and
manage consumer relationships in a positive way. Likewise, as data custodians we look to encourage consumers
to understand their data identity and how it can help them make better decisions.
If you are interested in finding out more about how we are helping to drive the
modern economy take a look at our blog for the latest news and insights, or check our careers section for the
latest vacancies and join us on our journey.
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Awards and Certifications
At TransUnion we strive to deliver innovative products and services to a
consistently high standard, and we're proud to have received numerous awards and certifications that recognise
our success in doing just that.
Recent accolades include:
- TransUnion was highly commended in the Best Industry Innovation category at the Card
& Payments Awards 2021 for our work with NatWest, introducing free credit score functionality into their
mobile banking app
- Satrajit “Satty” Saha, CEO of TransUnion in the UK was named in the DataIQ 100 as
one of the most influential practitioners in the data and analytics industry, for two consecutive years in
2019 and 2020
- TransUnion won the award for Affordability Assessment Solution in the 2019 Credit
Collections and Technology awards
Certifications
A selection of our certifications is shown below:
ISO9001
One Park Lane, Leeds
This certification confirms that our Quality Management System meets the requirements of the international
standard.
ISO14001
One Park Lane, Leeds
12 Cock Lane, London
This certification confirms that our Environmental Management System meets the requirements of the international
standard.
ISO45001
One Park Lane, Leeds
12 Cock Lane, London
This certification confirms that our Occupational Health and Safety Management System meets the requirements of
the international standard.
ISO27001
This certification confirms that our Information Security Management System meets the requirements of the
international standard.
ISO20000
This certification confirms that our Information Technology Service Management System meets the requirements of
the international standard.
Cyber Essentials Plus
Cyber security certification scheme backed by
the UK Government.
Payment Card Industry Data Security Standard
Requirements for enhancing payment account data security.
Our Sustainability Program
Our sustainability programming intentionally addresses the ESG risks and opportunities
most salient for information services companies like TransUnion. Our programmatic efforts naturally place a
premium on our consumer protection, workforce, external impacts, and the overall resilience of our operations.
In addition to the key ESG focus topics outlined above, TransUnion maintains programming and policies covering a
range of other topics, including natural resource management, supply chain management and human rights, among
others.
UN Sustainable Development Goals
We have adopted metrics based on the United Nations Sustainable Development
Goals (“UNSDGs”), Sustainability Accounting Standards Board (“SASB”), Global Reporting Initiative
(“GRI”) and Task Force on Climate-Related Financial Disclosures (“TCFD”) reporting methodologies.
View
Full Report
Responsible Consumption & Production, UN SDG 12.5
By 2030, substantially reduce waste generation
through prevention, reduction, recycling and reuse.
Climate Action, UN SDG 13.3
Improve education, awareness raising and human and
institutional capacity on climate change mitigation, adaptation, impact reduction and early
warning.
Gender Equality, UN SDG 5.5
Ensure women’s full and effective participation
and equal opportunities for leadership at all levels of decision-making in political, economic and
public life.
Reduced Inequalities, UN SDG 10.4
Adopt policies, especially fiscal, wage and social
protection policies, and progressively achieve greater equality.
Decent Work & Economic Growth, UN SDG 8.10
Strengthen the capacity of domestic financial
institutions to encourage and expand access to banking, insurance and financial services for
all.
Industry, Innovation and Infrastructure, UN SDG 9.3
Increase the access of small-scale industrial and
other enterprises, in particular in developing countries, to financial services, including affordable
credit, and their integration into value chains and markets.
Industry, Innovation and Infrastructure, UN SDG 9.5
Enhance scientific research, upgrade the technological capabilities of industrial sectors in all countries, in particular developing countries, including, by 2030, encouraging innovation and substantially increasing the number of research and development workers per 1 million people and public and private research and development spending.
Peace, Justice and Strong Institutions, UN SDG 16.6
Develop effective, accountable and transparent institutions at all levels.
Stay in the know with pertinent TransUnion information, perspectives and reports, and mark your calendar
for upcoming industry events.
Insights And Events
Our Commitments
Climate Goals
- Reach net-zero on Scope 1 and Scope 2 greenhouse gas emissions by 2025
- Reach a 30% reduction on leased real estate Scope 3 emissions by 2030
Diversity, Equity & Inclusion at TU
- Global gender parity in Vice President positions and above by 2030.
- Year-over-year increase in underrepresented groups in management and above (US).
1 Billion Consumers
We aim to enable 1 billion consumers to access the credit economy by enhancing existing scoring methods and helping the underbanked gain access to mainstream lending and the modern economy.
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Read or Download Sustainability Reports and Policies
Leading Edge Technology – committed to delivery
The beating heart of TransUnion Information Group from day one has been a
commitment to using distributed server based technology to deploy our solutions at pace and then
continuously respond to the changing needs of our clients.
TransUnion started life unhampered by legacy technology, and that continues
today. Our approach allows for distribution of infrastructure, software, data and services combining to
deliver speed to market, cost effectiveness and with the exceptional robust availability and security
our clients expect as standard.
Extensive use of virtualisation technologies has transformed the ability to
provision services faster, maximise hardware utilisation, minimise cost and maintain leading levels of
flexibility.
The flexibility is achieved by utilisation of technologies like Microsoft's .NET
architecture in tandem with SQL Server databases that speeds development compared to many in our sector
who are still toiling with cumbersome and expensive legacy software.
The hosting infrastructure are geographically distributed data centres built on
technology provided by leading manufacturers such as HP, Cisco and NetApp. Utilisation of these leading,
but industry standard, technologies ensure that our services are highly resilient and warrant that no
single-point-of-failure exists within our live service infrastructure; they also enable scaling-up at
whatever pace is set by the marketplace.
Time is money. Real time innovation updates and Daily Alerts mean our clients
enjoy first mover advantage when a consumer's circumstances change.
Our services are fully Internet enabled in addition to deployment of a UK wide
private client network which links major clients quickly, securely and in a manner which can provide
highly robust end-to-end service level management. Client links utilise universal open standards for
connectivity such as HTTPS utilising SSL to guarantee a secure connection. All interface
interoperability is conducted using XML over SOAP compliant services ensuring a wide range of
integration solutions, whatever a client's preferred technology.
We are delighted to have recently opened an Operations Centre in Kaunas in
Lithuania. Our goal is to continue our strong track-record of market-beating growth utilising this
centre as a spring-board - it will play a key role in ensuring that TransUnion has the right
infrastructure in place to facilitate this continued growth across the entire group.
Change normally indicates either an opportunity or a risk. Our commitment to the
latest technology is the enabler that allows us to work closely with our clients and make smart
decisions that drive revenue and ROI.
The flexibility our clients seek is underwritten by robust governance
including certification to:
- ISO9001 Quality Systems
- ISO27001 Information Security
- PCI DSS Payment Card Industry Data Security Standard
View our full list of awards and certifications
Associated Companies
TransUnion Information Group is a member of the following Associations:
Introduction to TransUnion UK Procurement
The Group Procurement team is responsible for the procurement of goods and
services for TransUnion UK and monitoring compliance with the procurement governance framework.
Group Procurement’s objectives are to:
- Foster mutually beneficial strategic supplier partnerships, encouraging
innovation and continuous improvement in order to enhance the ability of both parties to create
value.
- Take a business partner approach and work with our customers to fulfil their
procurement needs whilst actively seeking feedback to improve how we operate in the future.
- Work to the highest possible ethical standards to ensure the impact of
environmental, economic and social factors are considered along with price and quality.
- Maximise savings, cost avoidance and efficiencies for optimal cost
performance.
- Implement industry best practice processes and systems that govern our
procurement activity.
- Identify and help to manage risks relating to third party organisations in
the TransUnion UK supply chain.
If you are a supplier interested in working with TransUnion UK then please read
our Supplier Code of Conduct. If you can comply with our Code and believe
you can deliver value to TransUnion UK then please get in touch.
Contact the team
Read our Supplier Code of Conduct
Our Offices
Please find details below of our UK and International offices.
How to Find Us
|
Head Office
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London Office
|
TransUnion Baltics, UAB
|
|
One Park Lane
Leeds
West Yorkshire
LS3 1EP
Tel: +44 (0) 113 388 4300
Fax: +44 (0) 113 388 4308
|
Neustar UK Ltd - A TransUnion Company
123 Victoria Street
London
SW1E 6RA
Tel: +44 (0)113 388 4300
|
Karaliaus Mindaugo pr. 50
LT-44334 Kaunas
Lithuania
Tel: +37 (0) 655 511 27
|
