TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy.
We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people in more than 30 countries.
In 2018 TransUnion acquired Callcredit, one of the UK’s largest credit reference agencies (CRA). Over the course of nearly two decades, Callcredit built a reputation as a consumer-first tech disruptor. This included the pioneering over-indebtedness initiative (OII), designed to improve lenders’ understanding of customer indebtedness and ability to repay, the development of solutions to minimise fraud risk across different industries and free credit scores for life for consumers with Noddle (subsequently purchased by Credit Karma).
TransUnion has accelerated this evolution, investing in solutions that bring UK and international businesses and consumers closer together and creating greater confidence in the decisions they make. In 2019, we launched our proprietary Open Banking platform that helps businesses make more informed lending decisions and consumers served quickly with appropriate offers, TrueVision, a trended data solution that uses new customer insights to transform the way finance providers understand and evaluate their customers, and CreditView which gives lenders an array of tools to help improve consumers’ financial knowledge and planning.
Working across established and emerging industries including banking, utilities, retail and gaming, we play a pivotal role in the end-to-end consumer journey helping customers onboard and manage consumer relationships in a positive way. Likewise, as data custodians we look to encourage consumers to understand their data identity and how it can help them make better decisions.
If you are interested in finding out more about how we are helping to drive the modern economy take a look at our blog for the latest news and insights, or check our careers section for the latest vacancies and join us on our journey.
DecisionMetrics specialises in undertaking advanced analytical projects for the credit risk market, covering credit scoring, affordability assessment, Basel II modelling and ongoing performance monitoring.
At TransUnion we strive to deliver innovative products and services to a consistently high standard, and we're proud to have received numerous awards and certifications that recognise our success in doing just that.
A selection of our certifications is shown below:
One Park Lane, Leeds
This certification confirms that our Quality Management System meets the requirements of the international standard.
One Park Lane, Leeds
12 Cock Lane, London
This certification confirms that our Environmental Management System meets the requirements of the international standard.
One Park Lane, Leeds
12 Cock Lane, London
This certification confirms that our Occupational Health and Safety Management System meets the requirements of the international standard.
This certification confirms that our Information Security Management System meets the requirements of the international standard.
This certification confirms that our Information Technology Service Management System meets the requirements of the international standard.
Cyber Essentials Plus
Cyber security certification scheme backed by the UK Government.
Payment Card Industry Data Security Standard
Requirements for enhancing payment account data security.
Our sustainability programming intentionally addresses the ESG risks and opportunities most salient for information services companies like TransUnion. Our programmatic efforts naturally place a premium on our consumer protection, workforce, external impacts, and the overall resilience of our operations. In addition to the key ESG focus topics outlined above, TransUnion maintains programming and policies covering a range of other topics, including natural resource management, supply chain management and human rights, among others.
We have adopted metrics based on the United Nations Sustainable Development Goals (“UNSDGs”), Sustainability Accounting Standards Board (“SASB”), Global Reporting Initiative (“GRI”) and Task Force on Climate-Related Financial Disclosures (“TCFD”) reporting methodologies.View Full Report
By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.
Improve education, awareness raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning.
Ensure women’s full and effective participation and equal opportunities for leadership at all levels of decision-making in political, economic and public life.
Adopt policies, especially fiscal, wage and social protection policies, and progressively achieve greater equality.
Strengthen the capacity of domestic financial institutions to encourage and expand access to banking, insurance and financial services for all.
Increase the access of small-scale industrial and other enterprises, in particular in developing countries, to financial services, including affordable credit, and their integration into value chains and markets.
Enhance scientific research, upgrade the technological capabilities of industrial sectors in all countries, in particular developing countries, including, by 2030, encouraging innovation and substantially increasing the number of research and development workers per 1 million people and public and private research and development spending.
Develop effective, accountable and transparent institutions at all levels.
Stay in the know with pertinent TransUnion information, perspectives and reports, and mark your calendar
for upcoming industry events.
Insights And Events
We aim to enable 1 billion consumers to access the credit economy by enhancing existing scoring methods and helping the underbanked gain access to mainstream lending and the modern economy.
For more information contact
TransUnion’s UK Sustainability team.
The beating heart of TransUnion Information Group from day one has been a commitment to using distributed server based technology to deploy our solutions at pace and then continuously respond to the changing needs of our clients.
TransUnion started life unhampered by legacy technology, and that continues today. Our approach allows for distribution of infrastructure, software, data and services combining to deliver speed to market, cost effectiveness and with the exceptional robust availability and security our clients expect as standard.
Extensive use of virtualisation technologies has transformed the ability to provision services faster, maximise hardware utilisation, minimise cost and maintain leading levels of flexibility.
The flexibility is achieved by utilisation of technologies like Microsoft's .NET architecture in tandem with SQL Server databases that speeds development compared to many in our sector who are still toiling with cumbersome and expensive legacy software.
The hosting infrastructure are geographically distributed data centres built on technology provided by leading manufacturers such as HP, Cisco and NetApp. Utilisation of these leading, but industry standard, technologies ensure that our services are highly resilient and warrant that no single-point-of-failure exists within our live service infrastructure; they also enable scaling-up at whatever pace is set by the marketplace.
Time is money. Real time innovation updates and Daily Alerts mean our clients enjoy first mover advantage when a consumer's circumstances change.
Our services are fully Internet enabled in addition to deployment of a UK wide private client network which links major clients quickly, securely and in a manner which can provide highly robust end-to-end service level management. Client links utilise universal open standards for connectivity such as HTTPS utilising SSL to guarantee a secure connection. All interface interoperability is conducted using XML over SOAP compliant services ensuring a wide range of integration solutions, whatever a client's preferred technology.
We are delighted to have recently opened an Operations Centre in Kaunas in Lithuania. Our goal is to continue our strong track-record of market-beating growth utilising this centre as a spring-board - it will play a key role in ensuring that TransUnion has the right infrastructure in place to facilitate this continued growth across the entire group.
Change normally indicates either an opportunity or a risk. Our commitment to the latest technology is the enabler that allows us to work closely with our clients and make smart decisions that drive revenue and ROI.
The flexibility our clients seek is underwritten by robust governance including certification to:
The Group Procurement team is responsible for the procurement of goods and services for TransUnion UK and monitoring compliance with the procurement governance framework.
Group Procurement’s objectives are to:
If you are a supplier interested in working with TransUnion UK then please read our Supplier Code of Conduct. If you can comply with our Code and believe you can deliver value to TransUnion UK then please get in touch.
Please find details below of our UK and International offices.
TransUnion Baltics, UAB
One Park Lane
Neustar UK Ltd - A TransUnion Company
Karaliaus Mindaugo pr. 50